This position will support Processing and Analytic Capabilities (PAC) to deliver process engineering services to plan, execute, test, deploy, and sustain analytic capabilities. The contractor will provide technical services to maximize PAC’s use of infrastructure resources in accordance with enterprise and Y3 strategy.
The contractor shall support the service desk operations through triage, coordination and execution of infrastructure request tickets and collaboration with Y3 Customers and Y4 Service Providers.
Individual Capabilities/Experience Required:
Ten (10) years of experience with Process Improvement on programs and contracts of similar scope, type, and complexity is required. Experience is to include, within the last ten years, five years of experience in facilitation, training, methodology development and evaluation, process engineering across all phases of acquisition identifying best practices, change management techniques, organizational development, activity and data modeling, or information system development methods and practices
Individual Capabilities/Experience Desired: